Job Scope of Digital Marketing
The field of digital marketing is exciting and
evolving. Access and dependence upon electronic technology via computers and
mobile devices has made digital marketing “the new frontier” for businesses and
advertisers of every size. In essence, digital marketing represents the
evolution of advertising into a new media “space.” Having a website is now a
mandatory for profit and non-profit businesses alike. Developing innovative,
strategic programs to drive sales, membership, and website traffic is the
overarching goal of digital marketing professionals.
Types of Positions
Types of Positions
Digital marketing careers mirror and reflect many
positions found inside advertising agencies and major corporations. Today,
companies require brand managers and account executives that specialize in
efforts to execute in the digital “space.” Advertising agencies look for
website developers, copywriters and web content creators. Companies and
agencies offer positions for people who specialize in search engine
optimization (SEO) to maximize results for the advertising placed online.
Skills Set
Website designers and developers must possess a working
knowledge of the latest digital software to create online advertising and
understand applications like XHTML, PHP, ASP, CSS, JavaScript, Adobe and more.
Copywriters must know how to write short compelling copy for banner ads and
rich media videos. SEO specialists must understand how to write and incorporate
the right keywords in content so that web pages are crawled by the major search
engines so that websites get high rankings on search results. Brand managers must
understand how to apply innovative strategies to reach consumers and drive them
to physical stores where their brands are sold, or convince them to make
purchases online.
E-Commerce Capabilities
Where traditional advertising focuses on converting
consumers who view television or print ads into product buyers, digital
marketers focus on converting website visitors into online buyers. Those in
digital marketing continually search for unique ways to achieve marketing
objectives. They are responsible for developing strategic e-commerce programs
and executing them. They must know how to make shopping online easy for website
visitors, price products, offer incentives, and use techniques that drive
website customers to select additional products to “add to shopping cart”
before they check-out.
Customer Relationship Management (CRM)
CRM is a key component of digital marketing
responsibilities. Professionals must look for every opportunity to capture data
about website visitors: name, email address, telephone numbers and as much
demographic information as possible (without alienating site visitors). The
more that is known and captured in regards to household size, income, age,
number of children, etc. is vital information that can be used in developing
marketing strategies.
Integrated Marketing Knowledge
Digital marketing professionals must have a command of
the intricacies and specifics involved in online marketing. They must also work
collaboratively with those in “traditional” marketing media (television, print,
radio, etc.). Oftentimes the overall product positioning and strategy is
“authored” by those in traditional marketing. Digital marketing pros must then
adapt those strategies so that they are relevant for online efforts (content
creation, banner advertising, video rich media, etc.).
Education
Educational requirements for those on the SEO and
creative end of digital marketing include associate or bachelor's degrees in
visual communications and journalism. Brand management and account executives
often possess a bachelor’s degree or master’s degree in business
administration.
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